Terms of Service

OVERVIEW

This website is operated by Mae & Rose. Throughout the site, the terms “we,” “us,” and “our” refer to Mae & Rose. Mae & Rose provides this website, including all information, tools, products, and services available through the site, subject to your acceptance of these Terms of Service and all other policies and notices referenced here.

By visiting our website and/or purchasing from us, you use our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced in these Terms or made available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and content contributors.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use the Service.

Any new features, products, or tools added to the website will also be subject to these Terms. We may update, modify, or replace any part of these Terms by posting a revised version on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes, to the extent permitted by applicable law.

Nothing in these Terms limits any consumer rights or remedies that cannot lawfully be waived or limited.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have consented to the use of this site by any of your minor dependents.

You may not use our products or Service for any illegal or unauthorized purpose, or violate any applicable law, including intellectual property laws.

You must not transmit viruses, worms, malware, or any other destructive code.

A violation of these Terms may result in the suspension or termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel service or orders where reasonably necessary, including in cases of suspected fraud, abuse, unauthorized activity, pricing errors, inventory issues, or violations of these Terms, subject to applicable law.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, access to the Service, or contact information made available through the website without our express written permission.

Information transmitted through the internet may pass through different networks and may be adapted to meet technical requirements. Payment card information is processed by third-party payment providers and is encrypted during transmission in accordance with their applicable security practices.

Headings in these Terms are included for convenience only and do not affect their interpretation.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to keep the information on this website accurate and current. However, information may occasionally be incomplete, outdated, or inaccurate. General information on the site is provided for informational purposes and should not be relied on as the sole basis for making decisions where more complete or current information is necessary.

We may modify website content at any time. Except where required by law, we are not obligated to update information that has already been published.

SECTION 4 – PRICES, ORDERS, AND ORDER ACCEPTANCE

Product prices are subject to change without notice. Unless otherwise stated, prices are displayed in U.S. dollars. Any shipping charges, taxes, or other amounts collected by us will be disclosed during checkout before you submit your order.

The display of products on our website is an invitation to place an order and does not constitute our acceptance of that order. When you submit an order, you make an offer to purchase the selected products under these Terms.

An automated order confirmation acknowledges that we received your order but does not necessarily mean that we have accepted it. We accept your order when we send a shipping confirmation or otherwise expressly confirm acceptance. We may refuse or cancel an order before acceptance for legitimate reasons, including inventory shortages, pricing or product-information errors, payment issues, suspected fraud, or shipping restrictions.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method.

SECTION 5 – PRODUCTS AND SERVICES

Certain products or services may be available exclusively online and may be offered in limited quantities. Returns and exchanges are governed by our Return Policy.

We make reasonable efforts to display product images, colors, measurements, materials, and descriptions accurately. However, the appearance of colors may vary depending on your screen and device settings, and minor variations may occur.

We may limit sales by person, household, geographic region, or jurisdiction where reasonably necessary or legally required. We may also limit product quantities, discontinue products, or update descriptions and prices before an order is accepted.

We do not guarantee that every product or service will meet every customer’s personal expectations. Any express product warranty will be stated on the applicable product page or in separate warranty documentation. You retain any rights and remedies available under applicable law.

SECTION 6 – SHIPPING, CUSTOMS, AND DELIVERY

Unless expressly stated otherwise, our products are shipped directly to customers by our supplier in China. Please review our Shipping Policy before placing an order.

Processing and delivery times are estimates and may be affected by carrier delays, customs processing, weather, holidays, high order volumes, incorrect address information, or other circumstances outside our reasonable control.

We will comply with applicable requirements concerning advertised shipping times, delay notices, order cancellation, and refunds. If we cannot ship within the stated time frame, we may contact you to request your consent to a revised shipping date or provide a cancellation and refund option, as required by applicable law.

Import duties, customs charges, brokerage fees, or local taxes may be imposed by government authorities. Unless expressly stated otherwise at checkout, these charges are not included in the product price and are the customer’s responsibility. We do not control whether or how such charges are assessed.

Approved returns may need to be sent to a return address in China. Unless otherwise stated in our Return Policy or required by law, the customer is responsible for return shipping costs and any related customs or import charges.

SECTION 7 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel orders placed through the same customer account, payment method, billing address, or shipping address when reasonably necessary, including where orders appear to be placed by resellers, distributors, or for fraudulent or unauthorized purposes.

If we change or cancel an order, we will use the contact information provided with the order to notify you where reasonably practicable or required by law.

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information. You also agree to promptly update your information, including your email address and payment details, so that we can complete transactions and contact you when necessary.

For additional information, please review our Return Policy and Shipping Policy.

SECTION 8 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not monitor, control, or manage. These tools are provided “as is” and “as available,” without warranties or endorsement by us, to the fullest extent permitted by law.

Your use of optional third-party tools is at your own discretion and risk. You should review and agree to the applicable third party’s terms before using those tools.

New services or features offered through the website may also be subject to these Terms.

SECTION 9 – THIRD-PARTY LINKS

The Service may include content, products, services, or links provided by third parties. Third-party links may direct you to websites that are not affiliated with Mae & Rose.

We are not responsible for examining or evaluating third-party websites, content, products, services, policies, or practices. To the fullest extent permitted by law, we are not liable for harm or damages arising from transactions or interactions with third parties.

Please review the terms and policies of any third-party website before completing a transaction. Questions or complaints concerning third-party products or services should be directed to the relevant third party.

SECTION 10 – USER COMMENTS, FEEDBACK, AND REVIEWS

You retain ownership of comments, reviews, photographs, suggestions, ideas, or other materials that you submit to us (“Comments”). By submitting Comments, you grant Mae & Rose a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, translate, distribute, and display those Comments for legitimate business and promotional purposes, subject to applicable law and our Privacy Policy.

We are not obligated to keep Comments confidential, pay compensation for Comments, or respond to Comments unless we have separately agreed otherwise.

We may monitor, edit, or remove Comments that are unlawful, defamatory, abusive, obscene, deceptive, unrelated to our products or services, infringe another person’s rights, disclose confidential information, or contain malware or harmful code.

You agree that your Comments will not violate any third party’s rights, including intellectual property, privacy, publicity, or other personal or proprietary rights. You may not use a false email address, impersonate another person, or misrepresent the origin of your Comments.

Nothing in these Terms restricts your right to provide an honest review or opinion about our products, services, or conduct. We do not prohibit or penalize truthful negative reviews.

SECTION 11 – PERSONAL INFORMATION

Our collection, use, disclosure, and protection of personal information are governed by our Privacy Policy. Please review the Privacy Policy before using the Service or submitting personal information.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

The website or Service may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery estimates, or availability.

We may correct errors, update information, or cancel an order affected by materially inaccurate information at any time, including after an order is submitted, subject to applicable law. If an order is canceled after payment has been collected, we will issue a refund to the original payment method.

Except where required by law, we are not obligated to update or clarify information merely because a date has changed.

SECTION 13 – PROHIBITED USES

In addition to other restrictions in these Terms, you may not use the site or its content:

(a) for any unlawful purpose;
(b) to solicit or encourage unlawful acts;
(c) to violate any international, federal, state, or local law, regulation, rule, or ordinance;
(d) to infringe our intellectual property rights or the rights of others;
(e) to harass, abuse, threaten, defame, intimidate, or unlawfully discriminate against any person;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware, or other harmful code;
(h) to collect or track another person’s personal information unlawfully;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise interfere with the Service without authorization;
(j) for obscene or unlawful purposes; or
(k) to interfere with or circumvent security or access-control features of the Service or any related website.

We may suspend or terminate access to the Service for violations of these prohibited uses.

SECTION 14 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website, Service, and products made available through the Service are provided “as is” and “as available,” except where we expressly state otherwise.

We do not guarantee that the Service will always be uninterrupted, timely, secure, or error-free, or that all results obtained from using the Service will be accurate or reliable.

To the fullest extent permitted by law, we disclaim implied warranties, including implied warranties of merchantability, fitness for a particular purpose, title, durability, and non-infringement. Some states do not allow certain warranty exclusions, so some or all of these exclusions may not apply to you.

Nothing in this section excludes or limits warranties, rights, or remedies that cannot legally be excluded or limited.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Mae & Rose and its owners, affiliates, officers, directors, employees, agents, contractors, licensors, service providers, and suppliers will not be liable for indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of the Service or products purchased through the Service.

Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law. Some states do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

Nothing in these Terms limits liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited.

SECTION 16 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Mae & Rose and its owners, affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from third-party claims, liabilities, damages, losses, and reasonable attorneys’ fees arising from your material breach of these Terms, your violation of applicable law, or your infringement of another person’s rights.

SECTION 17 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and will be severed from the remaining provisions. The remaining provisions will continue in full force and effect.

SECTION 18 – TERMINATION

These Terms remain effective unless terminated by you or us. You may stop using the Service at any time.

We may suspend or terminate your access to the Service if we reasonably believe that you have materially violated these Terms, engaged in fraudulent or unlawful activity, or created a security risk. Any obligations and liabilities incurred before termination will survive termination where appropriate.

SECTION 19 – ENTIRE AGREEMENT; NO WAIVER

These Terms, together with any policies or operating rules posted on the website, constitute the entire agreement between you and Mae & Rose regarding your use of the Service and supersede prior or contemporaneous communications and proposals relating to the Service.

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

SECTION 20 – APPLICABLE LAW

These Terms and your use of the Services are subject to applicable federal and state laws of the United States. Nothing in these Terms limits or excludes any consumer rights or remedies that cannot lawfully be waived under applicable law.

SECTION 21 – CHANGES TO THESE TERMS

You may review the current version of these Terms on this page at any time. We may update or replace these Terms by posting a revised version on the website. Where required by law, we will provide additional notice of material changes.

Your continued use of the website or Service after revised Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Mae & Rose
Email: info@mae-and-rose.com
Legal business name: Buyonic
Business address: Torenlaan 5B, Bussum