Privacy Policy
Section 1 — What Do We Do With Your Information?
When you purchase something from our store, we collect the personal information you provide, such as your name, billing and shipping address, email address, and telephone number, as part of the buying and selling process.
When you browse our store, we automatically receive information such as your Internet Protocol (IP) address, browser type, device information, and operating system. This helps us operate, secure, and improve our website.
Email marketing, if applicable: With your consent, we may send you emails about Mae & Rose, new products, special offers, and other updates. You may unsubscribe at any time by using the unsubscribe link in our emails.
Section 2 — Consent
How do you provide consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or process a return or refund, we collect and use that information only for those purposes and other purposes permitted by law.
If we request your personal information for another purpose, such as marketing, we will ask for your consent where required or provide you with an opportunity to decline.
How can you withdraw your consent?
After opting in, you may withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link in our emails or contacting us at info@mae-and-rose.com.
Section 3 — Disclosure
We may disclose your personal information when required by law, when necessary to provide our services, protect our rights, prevent fraud, or enforce our Terms of Service.
Section 4 — Shopify
Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.
Your information may be stored and processed through Shopify’s systems, databases, and applications. Shopify uses technical and organizational safeguards designed to protect personal information.
Payment
If you choose an available payment method to complete your purchase, your payment information will be processed by Shopify and/or the applicable payment provider.
Payment information is handled in accordance with the Payment Card Industry Data Security Standard (PCI DSS). Transaction information may be retained as necessary to complete your purchase and comply with legal, tax, accounting, and fraud-prevention obligations.
Section 5 — Third-Party Services
Third-party providers used by Mae & Rose generally collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.
Certain providers, including payment processors, analytics providers, advertising platforms, fulfillment partners, and shipping carriers, have their own privacy policies. We encourage you to review their policies to understand how they process your personal information.
Some providers may operate in a jurisdiction different from yours. Your information may therefore be processed in and subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies.
Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies.
Analytics and Advertising
We may use Google Analytics and other analytics or advertising technologies to understand website traffic, measure advertising performance, and improve our services.
These providers may use cookies or similar technologies in accordance with their own privacy policies.
Section 6 — Security
We take reasonable technical and organizational measures designed to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Section 7 — Cookies
We use cookies and similar technologies to operate and improve our website, remember your preferences and shopping cart, analyze website usage, and measure advertising performance.
You can manage your cookie preferences through our cookie banner, where available, or through your browser settings. Disabling certain cookies may affect the functionality of the website.
Section 8 — Your Privacy Rights
Depending on your state or country of residence and applicable law, you may have certain rights regarding your personal information, including:
Right to know and access: You may request information about the personal information we collect, use, and disclose.
Right to correction: You may request that we correct inaccurate personal information.
Right to deletion: You may request that we delete your personal information, subject to legal exceptions.
Right to opt out: Where applicable, you may opt out of the sale or sharing of personal information or its use for targeted advertising. Mae & Rose does not sell personal information in exchange for money.
Right to non-discrimination: We will not discriminate against you for exercising your applicable privacy rights.
To submit a privacy request, contact us at info@mae-and-rose.com. We may need to verify your identity before completing your request. We will respond within the period required by applicable law.
Section 9 — Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Changes will take effect when the revised Privacy Policy is posted on this page.
If Mae & Rose is acquired, merged with another business, or involved in a sale or reorganization, personal information may be transferred as part of that transaction, subject to applicable law.
Contact
For questions about this Privacy Policy or your personal information, contact us at:
Mae & Rose
Email: info@mae-and-rose.com
Business Hours — Eastern Time
Monday–Friday: 10:00 AM–5:00 PM
Saturday–Sunday: 9:00 AM–3:00 PM